Keisa Rivera helps the most entrenched individuals at Mass and Cass
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Our housing stabilization services, including emergency shelter, transitional and permanent housing, and case management, move people off the street as quickly as possible, with as few barriers as possible. The individuals and families we serve are homeless or precariously housed —but their challenges are even more complicated. The great majority have histories of trauma, chronic substance use, and mental health issues. It’s why the 46-year-old loves her job, working as a harm reduction specialist with individuals experiencing addiction, homelessness, and mental health issues in the area of Mass. and Cass in Boston.
By the time that she was about 8, her mother moved the family to Springfield, Massachusetts. These benefits are adjusted based on full-time or part-time status, and vacation time increases with length of employment. People’s success ultimately depends on their own belief in themselves and their future. We focus on what a person is doing “well,” with a nurturing effect that fosters continued effort from the first steps toward progress and growth.
We provide individuals and their families with the education, tools, and ongoing support they need to help them regain their health, prevent and manage relapse, and maximize their independence. “Sometimes I feel so happy that my heart — I feel like I’m having like a big, good pain in my heart,” she said. “I just want to continue.” Giving the individuals that she counsels at The Victory Connector, a low-threshold navigation center in the neighborhood run by the nonprofit Victory Programs, a feeling of care, a sense of calm and peace, is what she aims for each day. We provide high-quality, evidence-based services based on individual needs, offering flexible, strengths-based solutions to people’s biggest challenges.
- By the time that she was about 8, her mother moved the family to Springfield, Massachusetts.
- But once in the foster home, Rivera said she continued to be exposed to alcohol, drugs, and sexual violence.
- She ended up working as a staff member at Casa Esperanza for almost 12 years, becoming first a peer recovery coach, then a house manager, then a treatment coordinator, a senior treatment coordinator, and a supervisor.
- Xylazine, also referred to as “tranq,” increases the risk of overdose and death when mixed with other sedating drugs like opioids — and it is not affected by the overdose reversal drug naloxone, according to BPHC.
- Coping with those deaths, and the prospect that she will likely see more as the state and country continue to grapple with the overdose crisis, Rivera said she relies on belief — and the knowledge that change doesn’t happen overnight.
- These benefits are adjusted based on full-time or part-time status, and vacation time increases with length of employment.
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Each day, she and her colleagues at the Connector also do about two hours of street outreach, rotating who stays in the office and who goes out. When people come in, she and her colleagues offer hot meals and find out what their needs may be. They make sure people have clean needles and talk to those who are engaged with sex work, asking how they are keeping themselves safe. “Every time I had an appointment, they had somebody to come with me because it’s how I felt safe,” she said. By the time she was 16, she’d been introduced to drugs by one of her mother’s friends, she said. But once in the foster home, Rivera said she continued to be exposed to alcohol, drugs, and sexual violence.
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Over the 14 years, Rivera said she found herself constantly wanting to learn more about harm reduction and the ways to help people, like herself, who deal with addiction and recovery. In the years that she’s been working in harm reduction, Rivera has shared bits and pieces of her own experiences with addiction, trauma, and violence with those she works with. She’s always been cautious of sharing too much, in part because she’s aware that the people she is helping have their own traumas that they may not be ready to talk about. Don’t hesitate to apply if your work experience doesn’t align with every qualification in the job description. Victory Programs also recognizes the benefits of hiring people with lived experience who can play an important role in bridging the gap between services and the people who use them. We are committed to providing opportunities for people with lived experience to develop the skills and experience they need to achieve their career goals.
Rivera starts each day with a cup of coffee and greets her staff, ensuring the plan is set for the day. When Rivera was moved to Casa Esperanza’s new housing on Eustis Street, she again felt flooded with feelings of fear and nervousness about the change, she recalled. “We were always left alone, and the violence that was in the house was not normal,” she said of living with her mother. By the time she was Victory Programs 10 or 11, Rivera and her siblings were placed in foster care because of their mother’s alcohol use.
House the person
We have permanent supported housing programs for men, women, and/or families with HIV/AIDS or other disabilities in Mattapan, Boston’s Fenway area, the South End, and Topsfield. Victory Programs opens doors to recovery, hope and community to individuals and families facing homelessness, addiction, or other chronic illnesses, including HIV/AIDS. Last year, 4,775 people turn to Victory Programs for shelter, sustenance, recovery, care, and professional, compassionate support.
She ended up working as a staff member at Casa Esperanza for almost 12 years, becoming first a peer recovery coach, then a house manager, then a treatment coordinator, a senior treatment coordinator, and a supervisor. But she said it’s also taken her a long time to feel comfortable sharing what she experienced as a child and teenager, which resulted in her own years-long struggle with substance use, incarceration, and instability. We are excited to bring you the latest issue of Victory Programs’ print newsletter, The Doorway! The Fall edition is packed with inspiring stories and messages of resilience, generosity, and hope from our clients, staff, and supporters who are transforming lives and strengthening our communities. They want to know that there are people out there who care, who won’t treat them “like they’re trash,” Rivera said. “It’s happening a lot,” Rivera said, emphasizing that there are more dangerous substances being put in the drugs being consumed on the street.
When individuals and families are safely housed, they’re much more likely to address their health, addictions, and other issues. It’s a “housing first” approach that includes stabilization services, emergency shelter, transitional and permanent housing, and case management. It’s why the 46-year-old loves her job, working as a harm reduction specialist with individuals experiencing addiction, homelessness, and mental health issues in the area of Mass. and Cass in Boston. Since 1989, the Boston Living Center (BLC) has fosterered the wellness of all HIV positive people and respond to the changing needs of the HIV/AIDS community. In March of 2012, the BLC became a part of Victory Programs, ensuring their vital services continue to be available for adults with HIV/AIDS. But now, with 24 years in recovery, the Dorchester resident hopes that by talking about her own experiences, others might be encouraged to speak up.